We charge a fixed shipping fee of $9 Australia and New Zealand-wide. Buy 2 or more, get FREE shipping. Bit further afield in USA, UK, or Canada? We charge a flat shipping rate of $20AUD.
Your order will be fully trackable. Once it's dispatched, you'll get a tracking number. We use Australia Post's regular 'Parcel Post' service most of the time, unless of course you went all out and paid for Express Post. If you selected regular, expect your tee to arrive in 5-7 business days (there's some massive delays with Australia Post at the moment due to the COVID situation and huge demand on online shopping, so be patient or select express as this timeframe could be even longer), and express in around 1-2 business days (we haven't noticed many delays with express, but there could still be), depending how far in the sticks you are.
If you're in NZ, we generally ship with DHL E-Commerce. Expect your order in 5-7 days. If you're in USA, UK, or Canada we use Australia Post's international services, and sometimes DHL E-Commerce, allow 2-3 weeks. (I know, that's a while, but it'll be worth the wait.)
You may see the name Fulfilster/Fulfilster Pty Ltd on your shipping confirmation or shipping label. Don't worry, that's just the company that fulfils our orders in Port Melbourne. It actually another business we run.
Free returns for 30 days.
Any dramas with your order, flick us an email within 30 days of purchase and we'll sort it out. If you selected the wrong size or changed your mind you'll cover return shipping to us and that it must arrive back in sellable condition. We'll then provide an exchange, credit, or refund—your choice.
If you're shopping from USA, UK, or Canada, please choose carefully as we're going to have to charge you an extra round of shipping should we need to send you a replacement.
We have a handy size chart available to help you choose the right size.
If you receive your tee and there are any quality issues let us know ASAP and we'll sort you out. Likewise if your top unreasonable carks it within, like, a month of getting it. We've rigorously tested our products and are confident you're going to get a long life out of your top.