Backorder/Pre-Order FAQs

So, you've trying to place an order but you're wondering whether it's on backorder or not? Well, we've put together this little FAQ to help you out. 

What does backorder even mean?

A backorder is when we have run out of stock but still have the product available for purchase. Our tees are in hot demand so this is a great way of getting dibs on your favourite size and colour before they sell out again. 

When will my backorder arrive?

Have a look at the list of backorder products belowwe update this list as products sell out so it's fairly accurate as at Friday 13/01/2023.

What's in an out of stock at the moment?

Here are our current out-of-stocks/backorder products.

Men's Short Sleeve

Black - L, XL (Feb/Mar)

Plum - M, L, XL (Feb/Mar)

Otway Fern - S, M, L, XL, XXL (Feb/Mar)

Men's Long Sleeve

Black - L, XL (Feb/Mar)

Otway Fern - XL, XXL (Feb/Mar)

Women's Short Sleeve

Plum - S, M, L, XXL (Feb/Mar)

Otway Fern - S, M (Feb/Mar)

Women's Long Sleeve

Plum - S, M, L, XL (Feb/Mar)

Merino Boxers/Briefs

We don't actually have an ETA on these at the moment so we're not offering them as a back order. Feel free to get in touch if you have any questions.

Split Orders—If you order in-stock items as well as pre-order items we'll automatically split the order and will ship in multiple parts. That way you can start enjoying your Ottie Merino gear as soon as possible.

I've ordered on backorder before and there were delays. Will this happen again?

We hope not and if there are delays we will let you know as quickly as possible.

Feel free to drop us an email if you want to discuss this before placing an order. 

Why don't you just order more stock to avoid this from happening?

That's the ideal, for sure. We're putting in bigger orders with our manufacturer to hopefully ensure our core colours are always in stock. As for pre-orders, this is our way of funding a production run for a new product. While we'll always follow through and proceed with the new run even if we don't get as many sales for it as planned (we always do—thanks for that folks!) it's your way of saying 'I really want this, I really want to support a small, Australian business, here's my order ahead of time'.

How will I know my order is on its way?

You'll get a shipping notification with a tracking number.